Software FAQ

This page features some of the more general questions and basic troubleshooting concerning our Imaging Software.

Topics:

1. Image Acquisition
2. How can I control the camera and display settings?
3. How fast can I get? (maximum frame rate)
4. How do I enable the gain mode of the Imago QE camera?
5. How do I set up a wavelength protocol?
   • How to start and benchmark a protocol?
   • How do I control loops and arrange images in a protocol?
   • How do I modify the camera settings in a protocol?
   • How do I do online analysis in a protocol?
6. Export of Image or Kinetic Data
7. How can I synchronise between my imaging and electrophysiology setup?
8. Operating System and Program Version
9. Other Questions
10. Known Bugs in TILLvisION 4.0
11. Following upgrade to TILLvisION 4.0, image acquisition fails
12. License keys for software extension of TILLvisION 3.x (on floppy)
13. Only one Version of TILLvisION can be installed at any time!
14. Install as Administrator and run at least as Power-User ("Hauptbenutzer")!
15. Ordinal xxx not found in MFC42.DLL (or any other *.DLL)
16. TILLvisION starts in demo mode (Copy protection key missing)
17. Data Collection Module: ... Memory requested/available ...
18. Vision starts with the message "Camera init failed [-3]"
19. Vision starts with the message "Camera init failed [-4]"
20. Vision terminates with the error "This application has requested the runtime to terminate in an unusual way"

Contact us if you can't find the answer to your problem here.